Return & Refund Policy

We want you to be satisfied with every purchase. If you are not completely happy with your order, you may return eligible items for a refund or exchange under the terms described below.

1. Return Eligibility and Timeframe

Most products are eligible for return within 30 days from the date of delivery.

To be eligible for a return:

• Items must be unused, uninstalled, and in original condition.
• All original packaging, accessories, manuals, and tags must be included.
• Returns that show signs of use, damage, alteration, or missing parts may not be accepted.

Non‑returnable items include:

• Final sale or clearance items marked as non‑returnable.
• Used, installed, or altered products.
• Items without original packaging, accessories, or documentation.

2. Return Process

To initiate a return:

1. Contact our customer support with your order number and reason for return.
2. Once your return is approved, return instructions will be provided.
3. Do not send items back before receiving return authorization—unauthorized returns may be refused.

All returns must include the original order reference or invoice for identification.

3. Return Shipping & Costs

• Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., wrong item or defective product).
• Original shipping fees are non‑refundable.
• We recommend using a trackable shipping service with insurance, as we are not responsible for lost or damaged return packages.

4. Refunds

Once your returned item is received and inspected:

• Approved refunds will be issued to the original payment method.
• Refunds are generally processed within 5–10 business days from the date of inspection.
• The refund amount will not include original shipping charges or return shipping fees unless otherwise specified.

5. Exchanges

Exchanges are available for defective or incorrect items, subject to inventory availability.

To exchange an item:

• Return the original product according to the return process.
• New item shipments will be made once the original item is received and approved.

6. Restocking Fees

Restocking fees may apply to returns that are not due to defects or errors, including:

• Items returned without original packaging.
• Returns that require additional inspection or repackaging.
  Any applicable restocking fee will be deducted from the refund amount.

7. Damaged or Defective Products

If you receive a damaged or defective product:

• Contact us promptly with photos and your order details.
• We will provide instructions for returning the item.
• Upon verification, a replacement or refund will be processed.

This Return & Refund Policy is designed to be straightforward and fair to both you and our business. If you have any questions or need help with your return, please contact our customer support team.